We want you to be satisfied with your purchase from PUR. If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 7 days of delivery.

To be eligible for a return:

• The item must be unused and in its original packaging.

• Proof of purchase is required.

• The product must not be damaged due to misuse.

Once your return is approved, we will offer a replacement or refund as applicable. Refunds will be processed within a few working days after the returned item is received and inspected.

Shipping charges are non-refundable unless the return is due to our error.

For return or refund requests, please contact us through our website:
https://pur.com.pk/